Privacy Policy

We place great importance on your privacy. "FTCube," a division of FTCube (England) Limited (15724221), acts as an Authorized Representative (License No. 15724221 for FTCube (England) Pty Ltd. This company holds a Financial Services License in the England (License No. 15724221) and is committed to protecting and securing your personal data.
All external entities (including clients, suppliers, sub-contractors, or agents) that have access to or utilize the personal information managed by FTCube are required to comply with this Policy.
Your privacy and data protection rights are of utmost importance to us. Should you have inquiries or concerns about how we handle your personal information, feel free to reach out at contact@ftcube.com.
You entrust us with your personal data by accessing our site (ftcube.com) and utilizing our services. We earnestly respect your privacy. This notice outlines our privacy practices, aiming to transparently communicate the nature of the data we collect, its usage, and your associated rights. We encourage you to review this document to clearly understand our privacy commitments thoroughly. Should any aspect of this policy be unacceptable to you, please let us know through the contact details provided.
Our Privacy Policy elaborates on how we collect, utilize, and disclose your data during your use of our Service, along with outlining your privacy rights and legal protections.
Your use of the Service, involving the submission of personal data, signifies your consent to its collection and usage as per this Privacy Policy.
This document forms a binding agreement between you and us. Engaging with our Website or submitting information in any format implies your acceptance of, and agreement to, the terms of this evolving Privacy Policy. You consent to our data collection and usage practices as detailed herein. We recommend regular reviews of this Policy to keep you aware of any changes. Disagreement with any terms should lead to immediate cessation of Service usage.
Our Privacy Policy adheres to the legal standards set by the England and the EU, including comprehensive adherence to regulations such as the General Data Protection Regulation (GDPR) (EU) 2016/679, pertaining to personal data processing and privacy in electronic communications.
In this document:

• 'Disclosing' refers to sharing information with external entities outside of the FTCube;
• 'Our services' encompass our offerings in financial, educational, and other areas related to trading in derivatives and foreign exchange contracts;
• 'Personal information' is any data or opinion about an individual that can identify them;
• The 'Privacy Officer' is the designated individual in the FTCube for handling queries or complaints about how the FTCube manages personal information;
• 'Sensitive information' includes personal data about an individual's race, ethnicity, political views, religious beliefs, union memberships, sexual preferences, criminal history, health details;

We gather and store various types of information about you to deliver our services, such as

• Full name,
• Contact information,
• Date of birth;
• Employment specifics,
• Country of residence
• Financial and trading data;
• Identification documents like passport or driver’s license;
• Address verification documents like utility bills or bank statements;
• Trading preferences;
• Banking details; and
• Other necessary personal details to fulfill your requirements and provide our services.

Primarily, we collect personal data directly from you. This occurs through our application processes, forms, and interactions during our service provision, including website visits, phone calls, or correspondence.
We may also obtain your personal data from third parties, such as identity verification services, brokers, or marketing firms. In such cases, we ensure you're aware of this Policy. Additionally, we use third-party services to analyze website traffic, which might involve cookies. Such analyses are anonymous.
FTCube will not gather sensitive data without your consent, except under certain conditions like legal requirements or to address suspected illegal activities or serious misconduct.
If you don’t provide the requested personal data, we might be unable to offer our products or services or adequately meet your needs.
FTCube requires identifiable interactions and does not permit anonymous or pseudonymous dealings due to the nature of our services and legal obligations.

Occasionally, the FTCube might receive personal information about you unexpectedly. We strive to destroy or anonymize any such unsolicited data unless it's pertinent to our information collection goals outlined in this Policy. If we combine such information with other necessary data, we will handle it per our standard personal data procedures.

The types of individuals whose personal information we may gather and keep in storage inclide
(but are not limited to)

• Current clients,
• Prospective clients;
• Visitors to our website,
• Brokers,
• Service providers or suppliers.

The reasons FTCube gathers your personal details are manifold, including

• To deliver our services to you.
• To understand and cater to your requirements.
• To inform you about derivative and foreign exchange contract-related information that might interest you.
• To update you about our other products and services, special offers, or invite you to events.
• To address any complaints or issues you raise.
• To follow all relevant laws and rules, such as the Anti-Money Laundering and Countering the Terrorism Act.
• To enhance our client offerings and overall business operations.

We reserve the right to use and share your personal data for these purposes and others closely related or as permitted by the Privacy Act. Sensitive data will be used and shared strictly for the reasons it was given unless you consent otherwise or specific exemptions in the Privacy Act apply.

Your personal information may be shared with:

• FTCube's affiliated entities.
• Agents, advisors, or service providers for administrative, marketing, financial, insurance, research, or other services,involving financial institutions, liquidity suppliers, advertising firms, and IT service providers.
• Your broker or money manager.
• Entities involved in our business asset transfers or sales.
• Financial institutions for payment processing.
• Regulatory authorities, government entities, law enforcement, and courts.
• Any individual or entity you permit us to disclose to.

Service providers handling your information for us are restricted to using it only for specified purposes. We ensure all third-party agreements adequately address privacy and make them aware of our Privacy Policy.

We might share your personal information with our affiliates in specified locations and use cloud storage providers, meaning your data may be stored on international servers, like in Hong Kong, the UK, and the USA.
We won't share your data internationally without your consent unless:
We've ensured the recipient complies with the Privacy Act or similar privacy regulations.

The FTCube prioritizes securing your data against misuse, loss, unauthorized access, alteration, or disclosure.
Your data is mainly stored in our computer database, with paper records in secure locations. We implement various security measures for our digital database, including password protection, data ownership clarity, employee access restrictions, unauthorized access monitoring, encryption, and limiting physical and electronic access to computers containing personal data.

We may use your data for direct marketing without your consent only if:

• The data was acquired from a third party, with your consent (or if obtaining consent is impractical), and we provide easy options for you to opt out of such marketing. We'll notify you of your right to opt out of our marketing communications.

You can request that we not use your data with other organizations for their marketing efforts or use it for direct marketing.We'll comply with such requests promptly. You can also request the source of your information, which we'll provide free of charge.

We do not use government-assigned identifiers (like driver’s license numbers) for our records unless specific exemptions in the Privacy Act apply.

We strive to keep your personal information accurate, complete, and up-to-date. We encourage you to notify us of any necessary updates. If we correct information shared with another entity, we'll inform them of the corrections. Corrections
will be made within 30 days or at a mutually agreed-upon time without any charge for the update.

In accordance with the Privacy Act, you are entitled to obtain an access to your personal data held by us by contacting our Privacy Officer. We aim to provide access within 30 days of your request. If access is denied, we provide the rationale for any access denials..
Identity verification and details of the information required are prerequisites for access. We may charge an administrative fee for search and photocopying costs.

This Policy is subject to periodic review and updates to align with new legal, technological, operational, and business environment changes. The current version of our website governs the personal information we collect and maintain.

Our management must inform employees and relevant third parties about this Policy, including any updates. New employees receive timely access to this Policy, and all employees undergo training on appropriately handling personal information. Non-compliance with this Policy may lead to disciplinary action.

For inquiries or complaints regarding our handling of your personal information, you can reach us by:

- Phone: +357 99 208680
- Mail: "FTCube" a division of FTCube 3rd Floor 207 Regent Street, London, United Kingdom, W1B 3HH
- Email: compliance@ftcube.com
If you're not satisfied with our response, you can take your complaint to the:
- Phone: +357 99 208680
- Mail: Director of Complaints, 3rd Floor 207 Regent Street, London, United Kingdom, W1B 3HH
- Email: enquiries@ftcube.com
These safeguards guarantee that your personal data is managed sensibly and in accordance with privacy laws.